Maintenance Management

Preventive, corrective, and auditable from end to end

From recurring schedules and meter-based triggers to an unplanned breakdown work order: one system, one audit trail. You build the templates once; the operational records form themselves out of everyday activity.

The templates, built once

The configuration that rarely changes. Getting these four right is most of the work, and it is work you do up front rather than over and over.

  • Failure Mode A catalogue of what can go wrong on each equipment class, with an estimated repair time for each.
  • Spare Part A catalogue of spare parts, with reorder policy and minimum stock level.
  • Task A reusable procedure: its steps, its estimated duration, the parts it needs, and whether it requires a signature.
  • Plan The recurring schedule: which resource, which task, and what triggers it.

The operational records, formed on their own

Generated from what actually happened, rather than maintained by hand.

  • Work Order The real maintenance job, scheduled from a Plan or raised on the spot when something breaks.
  • Spare Part Stock The real current quantity, decremented the moment a part is consumed.
  • Completion History Every completed job, signed and dated, with the parts that were used.
  • Resource Meter A live running-hours counter per machine, plus last-done / next-due per plan.

From plan to done

A Plan falls due, or something breaks. Either way a Work Order is created, moves to In Progress, and can only reach Done once three conditions are met.

  • Sign-off, where the task demands it The signature requirement is set per task, using the same e-signature mechanism as regulated production.
  • Required spare parts actually consumed Stock decrements on consumption, and Done stays locked until every required part has genuinely been consumed.
  • Actual completion time and notes Duration comes from what happened, not from an estimate added afterwards.
Plan comes due Breakdown Work Order In Progress Sign-off Parts consumed End time Done

What happens automatically on completion

  • The last maintenance record is updated Last-done and next-due are recalculated for that resource and plan.
  • Completion history grows by one A single tamper-evident entry: who signed, which parts, when.
  • The resource meter resets The running-hours counter starts from zero again for meter-based plans.

Scheduling triggers

A machine working harder should be serviced sooner, not on the same calendar date as one sitting idle. All three trigger types are available.

TriggerHow it firesExample
CalendarEvery N days, regardless of usageMonthly inspection, due on the 1st whether the machine ran 10 hours or 300
MeterEvery N accumulated running hoursService every 500 running hours, not every 60 days
BothWhichever comes firstA heavily loaded machine still gets serviced on time, even before its calendar date arrives

An advance-notice window creates the next occurrence early, so the work is visible and can be planned before it actually falls due.

Spare parts: enforced, not just recorded

  • A required checklist on every task A work order cannot be marked Done until every required part is fully consumed. That rule is enforced server-side, not by hiding a button.
  • Stock decrements immediately Consuming a part reduces stock straight away, so the on-hand figure is never overstated.
  • Lot-tracked and serial-tracked Parts can be tracked in aggregate by lot, or one by one by serial number where that matters.
  • Minimum stock alerts Stock falling below its threshold surfaces immediately as a reorder alert.

The compliance layer

  • Signature requirements per task Set task by task, so a regulated step demands sign-off and a routine one does not.
  • Hash-chained audit trail Completion history is tamper-evident: who signed, which parts, when.
  • The same mechanism as production One platform, one audit trail, not a strict path for production and a loose one for maintenance.
  • Breakdowns treated the same way An unplanned work order goes through an identical completion flow, classified against the same failure mode catalogue.

Frequently Asked Questions

The questions maintenance and QA teams usually ask before deciding.

Can a technician mark a job complete without fitting the required parts?

No. Required spare parts must be fully consumed before the Complete button becomes active, and that is enforced server-side, not in the interface.

Are we warned before a critical spare part runs out?

Yes. Every spare part has a minimum stock level, and dropping below that threshold raises a reorder alert automatically.

Can maintenance be scheduled from machine usage rather than just the calendar?

Yes. Meter-based triggers fire on accumulated running hours, and a combined Calendar+Meter trigger fires on whichever threshold is reached first.

Is breakdown work tracked as tightly as scheduled PM?

Yes. The completion flow is identical, the audit trail is identical, and it is classified against the same failure mode catalogue.

Can we require supervisor sign-off before a maintenance job is closed?

Yes, per task, using the same hash-chained signature mechanism as regulated production steps.

Keep reading